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Privacy Policy

 

**Last Updated: October 19, 2026**

 

Polarchain Biotechnology Limited ("Company", "we", "us", or "our"), a company registered in the Hong Kong Special Administrative Region ("Hong Kong"), operates the website fucoidan3plus2.com (the "Site" or "Website"). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner.

 

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our promotional landing page, which refers and links users to our authorized Amazon FBA storefront for product purchases under the brand **mae (Micro Algae Energy)**.

 

By using this Site, you agree to the collection and use of information in accordance with this policy.

 

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1. Information We Collect

Depending on how you interact with our Site, we may collect two types of information:

 

* Personal Data (Voluntarily Provided): If you contact us directly via email (such as enquiry@polarchain.com.hk) or any contact forms on the Site, we may collect your name, email address, phone number, and any information you choose to provide.

* Automated Tracking & Usage Data: When you visit our Site, our servers and third-party tools automatically collect technical details about your device and browsing actions. This includes your IP address, browser type, operating system, referring URLs, device type, pages viewed, and the dates/times of your visits.

 

2. Cookies and Tracking Technologies

We use cookies, web beacons, tracking pixels, and other monitoring technologies to optimize your user experience, analyze web traffic, and deliver personalized content.

* Google Analytics: We use Google Analytics to monitor and analyze web traffic and user behavior. This tool uses cookies to collect standard internet log information and visitor behavior in an anonymous form to help us improve our Site.
* Advertising Pixels: Our Site may use advertising tracking technologies (such as Meta Pixel/Facebook Tracking, Google Ads tags, or LinkedIn Insight Tags) to measure the effectiveness of our marketing campaigns and to deliver targeted advertisements based on your past visits to our Site.
* Managing Your Preferences: You can choose to accept or refuse specific categories of cookies at any time via the Cookie Consent Banner on our website. You can also withdraw or change your consent at any time by clicking the "Cookie Settings" link available in our website's footer. Alternatively, you can instruct your browser to refuse all cookies, though some portions of our Site may not function optimally as a result.

 

3. How We Use Your Information

We use the collected data for various purposes, including to:

*   Maintain, monitor, and optimize our Website’s functionality.

*   Analyze traffic patterns and marketing effectiveness to improve our product promotion.

*   Respond to your customer service inquiries, emails, and feedback.

*   Prevent fraudulent activities and ensure the security of our Site.

 

4. Third-Party Data Sharing and Transfers

We do not sell, rent, or trade your personal data to third parties. However, we share information with trusted third-party service providers who assist us in operating our business and fulfilling services, including:

* E-Commerce & Logistics Partners (Amazon FBA): Our Site links you to Amazon for transactions. While direct purchases happen on Amazon, tracking tokens or basic referral identifiers may be shared to ensure correct routing. Order fulfillment and shipping are handled under Amazon's independent infrastructure.

* Payment Processors (PayPal & Third Parties): Any payment interactions initiated via third-party gateways (such as PayPal or Amazon Pay) are securely managed by those providers. We do not store or process your credit card numbers or financial passwords on our servers.

* Analytics and Marketing Vendors: Data is shared with automated service tools (like Google) to compile aggregated marketing reports.

* Chatbot and Customer Communications (AI & Social Media)
We may utilize artificial intelligence (AI) chatbots and third-party messaging platforms (including WhatsApp, Facebook Messenger, and Instagram) to assist with customer inquiries. Please note that your text conversations with our AI chatbot or via these messaging features are recorded, stored, and processed by us and our third-party service providers to improve customer service. By using these communication features, you consent to such recording and third-party processing. Do not share highly sensitive medical or financial information within the chat.

 

5. International Data Transfers (Hong Kong & USA)

Polarchain Biotechnology Limited is based in Hong Kong. The information collected via our Site may be transferred to, stored, and processed in Hong Kong, the United States, or any other country where our third-party infrastructure (such as Amazon AWS servers) is located. By using this Site, you consent to the cross-border transfer of this data.

 

6. US State Privacy Rights (Including California CCPA/CalOPPA)

If you are a resident of the United States, particularly California, you are granted specific rights regarding your personal information:

* Right to Know and Access: You have the right to request disclosure of what personal data we collect and share.

* Right to Deletion: You have the right to request the deletion of your personal data maintained by us.

* Do Not Sell My Info: We explicitly state that **we do not sell your personal data** to third parties for monetary or valuable consideration.

* Children’s Privacy (COPPA Compliance): Our website is not intended for individuals under the age of 13. We do not knowingly collect personal identifiable information from children under 13. If we discover that a child under 13 has provided us with personal data, we will delete it immediately.

 

7. Hong Kong PDPO Compliance

For users in Hong Kong, we comply with the Personal Data (Privacy) Ordinance (Cap. 486). You have the right to request access to and correction of your personal data held by us.

 

8. Contact Us

If you have any questions about this Privacy Policy, your data protection rights, or wish to submit a data access request, please contact us at:

 

Polarchain Biotechnology Limited

Email: enquiry@polarchain.com.hk

Rm.B, 16/F, Kingsway Ind. Bldg. (Phase 1),
No.167-175 Wo Yi Hop Road, Kwai Chung, N.T. Hong Kong

 

Terms of Service

 

**Last Updated: September 30, 2026**

 

Welcome to fucoidan3plus2.com (the "Site" or "Website"). This Site is owned and operated by Polarchain Biotechnology Limited ("Company", "we", "us", or "our"), a company registered in the Hong Kong Special Administrative Region ("Hong Kong").

 

Please read these Terms of Service ("Terms") carefully before using our Website. By accessing or using any part of the Site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

 

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1. General Conditions & Use of the Site

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence.

The Site is a promotional landing page designed to provide information about **mae (Micro Algae Energy)** products and direct users to authorized third-party e-commerce platforms, including but not limited to Amazon.com, for product purchases.

 

2. Intellectual Property Rights

All content on this Site, including but not limited to text, graphics, logos, brand names (**mae**, **Micro Algae Energy**), images, scientific research descriptions, and software, is the exclusive property of Polarchain Biotechnology Limited or its content suppliers and is protected by Hong Kong and international copyright, trademark, and intellectual property laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the Site without express written permission from us.

 

3. Third-Party Links and Services (Amazon, PayPal, etc.)

Our Site contains links that direct you to third-party websites, most notably Amazon.com, to facilitate your purchases.

* No Transaction on This Site: No direct sales or payment processing happen natively on this landing page.

* Third-Party Terms: Any purchase you make, financial transaction processed (via PayPal, Amazon Pay, or credit cards), or order fulfillment handled (via Amazon FBA or independent logistics) is governed entirely by the terms and conditions, shipping policies, and return policies of those respective third-party platforms.

* Limitation of Liability: We are not responsible or liable for any damages, financial losses, shipping delays, customs seizures, or order disputes arising from your transactions on Amazon or any other third-party websites.

 

4. Mandatory Medical and Health Disclaimer

**PLEASE READ THIS SECTION CAREFULLY.**

* For Educational Purposes Only: The information, content, and scientific studies presented on this Site regarding microalgae, Fucoxanthin, Fucoidan, and liver or cellular health are for educational and informational purposes only. They do not constitute, and are not intended to substitute for, professional medical advice, diagnosis, or treatment.

* FDA Disclaimer: The products and statements displayed on this Site have not been evaluated by the United States Food and Drug Administration (FDA) or any other regulatory authority. Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.

* Consult Your Doctor: You should always consult with a qualified healthcare professional or physician before starting any dietary supplement regimen, especially if you have pre-existing medical conditions, are pregnant, or are taking prescribed medications.

 

5. Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our Site will be uninterrupted, timely, secure, or error-free. The Site and all products referred to herein are provided "as is" and "as available" for your use.

 

To the maximum extent permitted by law, Polarchain Biotechnology Limited, our directors, officers, employees, or agents shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, or bodily harm arising from your use of the Site or any products purchased via third-party platforms link from this Site. In no event shall the total aggregate liability of Polarchain Biotechnology Limited and its representatives exceed the lesser of: (a) the actual amount paid by you for the specific product giving rise to the claim, or (b) Three Hundred United States Dollars (USD $300).

 

6. Governing Law and Jurisdiction

These Terms and any separate agreements whereby we provide you services or access to the Site shall be governed by and construed in accordance with the **laws of the Hong Kong Special Administrative Region (HKSAR)**. Any legal action, suit, or proceeding arising out of or relating to these Terms shall be instituted exclusively in the **courts of Hong Kong**.

 

7. Dispute Resolution: Mandatory Arbitration & Class Action Waiver

**IF YOU ARE A RESIDENT OF THE UNITED STATES, PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.**

* Mandatory Arbitration: You and Polarchain Biotechnology Limited agree that any dispute, claim, or controversy arising out of or relating to this Site, these Terms, or products advertised shall be settled by binding, individual arbitration, rather than in a court of law.

* Class Action Waiver: YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims.

 

8. Changes to Terms of Service

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these Terms constitutes acceptance of those changes.

 

9. Contact Information

Questions about the Terms of Service should be sent to us at:

Polarchain Biotechnology Limited

Email: enquiry@polarchain.com.hk

Rm.B, 16/F, Kingsway Ind. Bldg. (Phase 1),
No.167-175 Wo Yi Hop Road, Kwai Chung, N.T. Hong Kong

 

THE STATEMENTS ON THIS WEBSITE HAVE NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION.

THE PRODUCTS FEATURED ON THIS WEBSITE ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE OR PREVENT ANY DISEASE.